FAQs
Want to know more about our trade garage doors? Take a look through our FAQs page to find all the answers to your commonly asked questions. Feel free to get in contact for any further questions or queries that are not listed below.
When installing the door, how much headroom is needed for the top box?
For our TD55 doors you will need 205mm square, and for the TD77 range you will need 300mm square.
If I fit the top box below the lintel, how much height will I lose?
We’d recommend that alongside the space for the top boxes (205mm square for TD55 and 300mm square for TD77), you should also account for about 50mm extra for the protrusion of the last slat to fit into the guide runner, so totalling about 255mm square for the TD55 range and 350mm square for the TD77 range.
Do your doors have external manual override installed?
All of our doors come as standard with an internal manual override system however, external manual override systems are offered as an option to allow your customers to regain entry to their garages in the event of a power failure.
How wide are your guide runners?
The guide runners on the TD55 range are 65mm wide either side and the guide runners for the TD77 range are 95mm wide either side.
What are your colour options?
Our doors are available in 18 different colours ranging from whites to wood effect, and also selected RAL colours. Please check out our colour chart for the full range, we’re sure to have the right aesthetic choice for you here.
What insulation do your doors have?
Our doors are made from double skinned aluminium and are insulated with a foam filled insert, measuring in at 8mm thick for the TD55 range and 18mm thick for the TD77 range.
Do your doors have safety edges installed?
We offer a range of control systems from market leading suppliers such as Ellard, Somfy and ANSA to mention a few, meaning we can offer a varied range from hard wired to wireless versions, with or without Alarms, the choice is yours.
Are your doors electric or manual?
All of our doors are electrical with a large range of control systems.
How many handsets do the doors have?
All our control systems come as standard with two handsets, although more can be purchased, and up to 25 handsets can be used with one door.
What security measures do your doors have?
Our garage doors are constructed without exterior handles to prevent them being forced or locks picked, and as an extra precaution, our doors are fitted with security locking straps to apply extra force. For even more security, the TD77 range of doors can be supplied as our SBD version and we also offer control system with an alarm functionality.
Can you deliver to our customers for us?
Yes, we can deliver to any of your customers in mainland UK. However, there may be an additional surcharge for some locations.
What warranty do the doors come with?
Our roller doors come with a two year parts warranty; this covers manufacturing faults but excludes wear and tear and accidental damage.
Do you offer replacement or spare parts?
Yes, we have a full range of replacement or spare parts available for purchase.
Are your doors easy to install?
Yes, our doors are very easy to install, and to make things even simpler we can send you a comprehensive set of fitting instructions by email for you to look at. Just send your details and request via an email or complete our online contact form and we’ll get back to you.
Will you install the doors for us?
Yes, as well as stocking and supplying your range of roller doors, we’ll also be happy to install the doors on your behalf, offering a complete end-to-end solution for you.
Do the doors need a wooden frame?
No, you needn’t worry about a frame for our doors as the doors come with their own aluminium frame made up of the guide runners on each side and the fully enclosed top box.
What weather resistant features do your doors have?
A double brush feature in the guide runners, a fully enclosed top box and a rubber strip in the last slat to seal the entrance are all included in our doors, offering excellent weather resistance for your customers’ garages.
How much do your products cost?
Every job is different, and every client we work with has different needs. This is why we take a bespoke approach to everyone we work with. This includes cost, and while we’re unable to provide you with an exact cost without knowing all your requirements, contact our team today who’ll be able to discuss your needs and provide you with a quote.
What is your lead time?
Our lead time is different depending on the requirements of your order. So, if you want more information regarding the lead time on your order, get in touch today.
How many doors can you deliver?
We’re able to deliver large quantities of garage doors to your location. Our team is able to supply you with 10-15 doors at once, ensuring your business remains on track.
I have more questions, how can I contact you?
If you need any more information or advice, you can find our contact information here. Our expert team of advisors are always on hand to offer assistance.